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Welcome to Talking Shops Documentation
Transform WhatsApp into Your Business Growth Engine
The complete platform for WhatsApp commerce and customer engagement
Welcome to the official documentation for Talking Shops, the platform that turns WhatsApp into a powerful e-commerce and customer engagement solution. Whether you're setting up your first WhatsApp chatbot, integrating with Shopify, or customizing your customer experience, this documentation will guide you through every step.
What is Talking Shops?
Talking Shops is a WhatsApp chatbot platform that enables businesses to sell products directly on WhatsApp. Think of it as Shopify for WhatsApp - a complete solution that lets you showcase products, process orders, and engage with customers through the world's most popular messaging app.
Key Features
🛍️ Product Catalog Management
Upload and manage your products via CSV, Google Sheets, Shopify, or Facebook
💳 Order Processing
Complete checkout flow within WhatsApp
💬 Live Chat
Seamlessly transition between automated responses and live agent support
📊 Customer Insights
Track user interactions and segment your customer base
🔄 Shopify Integration
Synchronize products and orders between Shopify and WhatsApp
🎨 Customizable Templates
Tailor your chatbot's behavior to your specific business needs
Getting Started
🚀 Ready to get started?
New to Talking Shops? Start with our Quick Start Guide to set up your first WhatsApp chatbot in minutes. If you're looking to integrate with your existing systems, explore our Integration Guides.
Support and Community
💡 Need Help?
Our support team is ready to assist you. Check out common issues or contact us directly.
🌟 Join Our Community
Connect with businesses leveraging WhatsApp for sales and customer engagement.
Quick Navigation
- 🚀 Getting Started - Go through our comprehensive onboarding guide to set up your WhatsApp commerce platform
- ⚡ Platform Overview - Complete guide to all Talking Shops platform features
- 💬 Live Chat - Master real-time customer conversations and support
- 📱 WhatsApp Templates - Learn to create and manage WhatsApp message templates
- 📈 Marketing Campaigns - Master WhatsApp marketing campaigns from start to finish
- ⚡ Feature Overview - Discover all the powerful features available in your Talking Shops platform
- 🔧 API Documentation - Use our APIs to integrate with other systems and build custom solutions